Privacy Policy

Last Updated: October 26, 2023

Introduction

IronThistle Foundry is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ironthistle.co.uk, engage with our services, or communicate with us. Please read this policy carefully to understand our practices regarding your information and how we will treat it.

Information We Collect

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the website, the choices you make and the products and features you use. The personal information we collect may include the following:

  • Personal Identifiers: Name, email address, phone number, physical address, company name, and job title.
  • Communication Data: Inquiries, feedback, and other communications you send to us.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, products, and services.

How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We use the information we collect or receive:

  • To facilitate account creation and logon process.
  • To send you marketing and promotional communications.
  • To send administrative information to you regarding products, services, and new feature information.
  • To fulfill and manage your orders and requests.
  • To respond to your inquiries and offer support.
  • To request feedback and to contact you about your use of our website.
  • To protect our Services from harm or misuse.
  • To enforce our terms, conditions, and policies.
  • To comply with legal and regulatory requirements.

Disclosure of Your Information

We may share your personal information with third parties only in the following situations:

  • With Your Consent: We may disclose your personal information for any purpose with your consent.
  • Vendors, Consultants and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We only share the minimum necessary information to perform their services.
  • For Legal Reasons: We may disclose your personal information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Your Privacy Rights

You have certain rights under applicable data protection laws. These may include the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of these rights, please contact us using the details provided below.

Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

Contact Us

If you have questions or comments about this policy, you may email us at [email protected] or by post to:

IronThistle Foundry
4502 Calderwood Lane
Suite 3B
Glasgow, G3 7TS
United Kingdom
Phone: +44 141 556 8239

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